Encore Presentation
You’ve probably seen the headlines about unruly behavior on airplanes. Flight Attendants have endured shoving, kicking, threatening language, and more! In 2021, the FAA initiated 1081 investigations – a 494% increase over the historic average of investigations. So, why is everyone so angry and what can individuals do to curb their angry feelings? E. Scott Geller, a professor of Psychology at Virginia Tech University, has some ideas.